The new interface for booking an event administratively is now live: https://changelog.savvycal.com/book-meetings-on-behalf-of-ot…
Derrick Reimer I've been waiting four years for this! Incredible, thank you. Now we could go one step further: store in a micro CRM the list of people who have already booked a slot with us and be able to make a reservation to anyone on that list with the information already recorded. I think there are already several open tickets on this subject. Is this something you're considering?
Bastien Vairet: Glad you like it! Yes, we're tracking that one here: https://feedback.savvycal.com/feature-requests/p/manage-cont…
Hi team, any update on this? I am feeling this pain every single day at work.
Michael Greenspan: Work is in progress on this feature 🙏
Derrick Reimer As a former software engineer and engineering manager, I hesitate to ask but here goes: When do you think it will be ready? 😅
Michael Greenspan: heh I'll refrain from naming a specific date, for the reasons you alluded to, but we should have a better sense (or have it shipped) within a few weeks. There is some sneaky complexity involved here. Appreciate your patience.
Derrick Reimer What I heard is that it will be shipped by next Wednesday. Great! but in all seriousness, appreciate the transparency and quick response.
Michael Greenspan: 😂
Derrick Reimer Any new info? 🙂
Michael Greenspan: Still in progress! (New team member onboarding is happening concurrently)
Derrick Reimer I really like Canny, the problem is that the requests are too "fragmented". In reality, quite a few people are asking for the same thing, but they're asking for it in a different way or from a different point of view. It's quite clear here that many of the requests are for access to some sort of integrated CRM (please don't talk to us about Hubspot!). There should be a 'customers' or 'contacts' tab in the menu. And we should be able to act on this list. Modify a contact's details, suggest them to the guest when they enter their details if they're already in the database, suggest a slot to a contact without having to enter their details, block a contact, impose a time limit on bookings, etc, etc. There is a whole series of very practical improvements on this subject, but to really see the demand from your user base, you need to combine all these subjects into one big subject.
Bastien Vairet: Thanks for the feedback, Bastien. We're aware of these requests and taking them under consideration as we plan the roadmap. It's best for them to be granular though, to gather nuance about particular needs (so we can then pull them together as we do our internal scoping).
I'll add a nice to have here. Would be great if SavvyCal hooked up with my google contacts (or maintained some history of people who already booked with me) so as I type their name or email there is autocomplete.
This will be coming soon!
Is there any timeline on this?
I agree! I just switched to SavvyCal, and was disappointed to see that it wasn't easy to book appointments myself through the dashboard. I'd love to see this feature added so that I can make it as easy as possible to schedule current clients if we are scheduling our next meeting live vs asking them to do it in follow up. Thank you!
Michael Greenspan thank you for the detailed & thoughtful write up -- it's very helpful to hear this kind of concrete workflow steps. This is something we do want to make easier, stay tuned.
Fantastic to have this feature available. Thank you!