Sep 5
When host confirmation is activated, send notification only after host decision
It makes no sense to send a notification if host-side validation is pending.
I understand the idea of confirming to the guest that they have made a reservation, but I think that a simple confirmation pop-up at the end of the reservation does the trick. Sending an email as long as the appointment has not been confirmed seems to me to be a waste and a clutter in the mailbox.
Pending
Oh interesting! We generally favor creating the papertrail here, especially to avoid a scheduler waiting for confirmation wondering if their request even made it though the system. Have you heard specific complains about the notification email?