Prevent cancelling or rescheduling in the run-up to the event
planned
Bastien Vairet
Can you cancel a doctor's appointment at the last minute?
You can't do that, because it's impolite. Sometimes it's justified, sometimes not.
24h or 48h before the appointment, it's up to the host to decide whether cancelling or rescheduling is possible, not the guest.
Please, I think this feature is really basic and important for anyone who gives their time online.
Bastien Vairet
Is it finally coming Derrick Reimer? This morning I got up an hour earlier than usual for an appointment that was canceled three minutes before it was due to start.
Derrick Reimer
Bastien Vairet: Yes this is in the near-term plans. Sorry that happened! Though that person probably would have not attended regardless of whether cancellation was "allowed" or not, hopefully it would have helped discourage that!
Bastien Vairet
Derrick Reimer In fact, I am selling my time, so being able to clearly display a message stating that cancellation is not possible and that billing will still take place makes a huge difference. She would certainly not have participated, but at least she would have understood that she would never be reimbursed.
Bastien Vairet
Derrick Reimer it would also be useful to be able to display a custom message when someone tries to reschedule or cancel an appointment and it is not possible.
Derrick Reimer
Bastien Vairet: That makes sense!
Jack Hannah
if you're only offering pre-selected options (e.g. 24hr, 48hr, 72hr), I would include a 1hr option. for virtual meetings, I don't mind rescheduling last minute, but I do want some notice so I can plan my work around it
even better if I can set it myself, e.g. 1-99 in minutes, hours, days, or weeks
Bastien Vairet
Jack Hannah I agree
Joe Reifer
An extremely important feature for coaches, therapists, and other professions that have a cancellation policy that requires a certain amount of notice. Thank you!
Derrick Reimer
marked this post as
planned
Adam Collins
Derrick Reimer Thank you for marking this feature as "planned". Do you have any further info about when it will be implemented?